Toward your goals: Planning from here to there
Working together on achieving participants’ goals
Working with behaviour support participants on a plan that moves from the participant’s current situation toward achieving their goals, and improving safety and wellbeing, is a pivotal step in the behaviour support planning process.
The Toward your goals: Planning from here to there guide (download Word version for desktop) focuses on how to have the discussion about connecting the behaviour support plan meaningfully with the goals it aims to achieve – a critical part of engagement for both the participant and their support network.
Throughout this important step, refer back to the benefits of making these changes in their lives and how these changes move them toward their good life goals. This is a powerful motivational tool and can help you engage your participant in the behaviour changes because they can understand that these goals are positive things that help them achieve something important to them.
Behaviour change and a process for successfully engaging people in it is discussed further in Preparing for and conducting inclusive behaviour support planning and engaging support networks in change.
Toward your goals visual rating scale
To help behaviour support practitioners speak with your participants about their proposed goals and improve communication between you, you may wish to use a rating scale.
You can print a pre-designed rating scale or download an editable rating scale that includes different options and also the chance to customise the scale according to your participant’s needs and preferences.
Using a visual rating scale provides an additional visual resource to support communication and engagement for you to use together.
A conversation plan
Some simple steps to guide you through the conversation of moving from ‘here’ to ‘there’ could include:
- Introduce the agreed goal(s) for the behaviour support plan and proposed/ possible strategies for achieving each goal.
- Talk about who will – or could be (if alternatives are practical) – using these strategies and who needs to be involved.
- Confirm the participant’s consent for sharing any information with the person/people proposed to be involved (and be clear about what information you plan to share).
- Agree on the strategies, timeframes and people involved.
- Communicate about reviewing the plan, including when you will begin working together on reviewing the goal(s) and your role in leading this process.
Using a visual rating scale
Make sure you have a copy of a visual rating scale available, either digitally (for example on an iPad) or a paper-based version.
Ask guiding questions and offer the scale to the participant/person from their support network. There are example questions below that you can use as starting points and adapt according to your needs.
During the conversation, take notes to document responses, as follow-up questions (if needed) and propose alternatives (if required).
Questions to get you started
Do you agree with this goal?
If the person does not agree, you might:
- Ask what it is about the strategies that they do not agree with.
- Discuss any changes that could be made to the environment to make these strategies more applicable.
- Discuss alternative strategies you could try.
Do you agree with who will help with this goal?
If the person does not agree, you might:
- Ask about which people the person agrees to have involved or not involved, and why. The person’s support network and trusted people might be a helpful resource.
- Clarify each person’s job/role in terms of the strategies for achieving the goal.
- Discuss whether and how adjustments can be made to the people involved.
Do you agree with the timeframe for working on/reviewing this goal?
If the person does not agree, you might:
- Ask about whether the person feels the timeframe is too long or too short.
- Discuss alternative timeframes.
- Ask more question to understand the source of their discomfort – there could be something else about the goal or strategies on their mind.
Next steps
Also see:
- My communication rights
- What a good life looks like for me
- My behaviour support goals workbook (PDF version)
- My behaviour support goals workbook (Word version for desktop)
- What does my support network look like?
- Reviewing my behaviour support plan workbook
- Engaging support networks in change
Other useful links (external sources):
- NDIS Participant fact sheet: Understanding your rights
- NDIS Easy read: Understanding your rights (Word download)
- NDIS Policy guidance: Developing behaviour support plans, outlines the NDIS Commissioner’s expectations of for developing behaviour support plans that contain regulated restrictive practices
- Your Service, Your Rights: Conversation cards, by Inclusion Australia
- Deciding with Support includes further worksheets on this topic and provides information for behaviour support practitioners about supporting participants to make their own decisions throughout the behaviour support process
- Using pictures to explore hopes and dreams, by Picture My Future