Applying First Nations' Yarning: Good practice for everyone
Building trust and communication in behaviour support through principles of Yarning
Applying First Nations’ Yarning: Good practice for everyone
Transcript
Doug Payne, Senior Clinical Consultant, Behaviour Support Practitioner
(SAL Consulting – Darwin, Northern Territory)
So today we're going to talk about Yarning. Meeting up with families. So what do you think is a benefit from a Yarning-type model?
Hanna Lewis, Social and Emotional Wellbeing (SEWB) Practitioner, Behaviour Support Practitioner
Descendant of Larrakia / Jawoyn / Torres Strait Islander (Mabuiag Island) Groups
(SAL Consulting – Darwin, Northern Territory)
It's making it a bit more a relaxed environment for the people who we’re Yarning with and making them feel more comfortable to be able to open up and tell us more about themselves, their family, their way of living.
I also think it's a bit better than sitting there with a notepad and pen and having direct questions.
It's sort of having that narrative approach when we're having our Yarn and I think we find out a lot more information through Yarning than we would going in with that pen and paper and going through a checklist.
Doug Payne
And Mike?
Michael Manski, Social and Emotional Wellbeing (SEWB) Practitioner, Behaviour Support Practitioner
Uwynmil Clan Group; McKinley, Mary River Region
(SAL Consulting – Darwin, Northern Territory)
Yeah, I guess building that connection with the locals out at remote communities. One of the benefits is gaining trust, also opening doorways and opportunities and having that mutual connection to the mob out at community, seriously isolated where there's not much services, not much providers, and being consistent and maintaining a good connection with the communities that's remote.
Doug Payne
Yarning is integral to what we do. It's the most, probably the most important thing.
That's my view, and I think that's mostly because to come in and do things very formally, particularly in remote communities, is they're not comfortable with that. And I think people are more comfortable sitting and talking.
So if you take a ‘Yarning approach’, which is sitting and chatting, it's just more natural and comfortable for people. That's my view.
Hanna Lewis
Like you were saying, it's about building that trust and not just with the participant, just having that holistic approach where we're involving family and community members that should be involved in those conversations.
And I think it's important because when it comes to behaviour support, it's a person-centred approach and I guess to build an individual's plan and tell their story, that's how we're going to get it, is through those Yarns and yeah, connecting with them the proper way. Yeah.
Doug Payne
So from my view, I think whether you're working with Indigenous or non-Indigenous people, sitting and talking is important.
That's what humans do, sit and talk, and I think sometimes behaviour support practitioners use tools like assessments and, and when they go in and talk with families, it's very clunky because you've got a form in front of you and as the person’s talking, you're ticking boxes or writing things down and it distracts from the conversation.
So, my view – I'd be interested to hear what you think, a good behaviour support practitioner just sits and talks.
Beforehand you have a bit of an idea where you want to steer the conversation, the type of information you want. But it's not formal, it's not checklists, and you say stop to someone, hang on a second, I've got to write that down and the flow of the conversation has gone.
Hanna Lewis
You get a lot more information out of a Yarn, sitting there and just having a Yarn than you would sitting there with a checklist and it's not about asking a million questions or trying to keep the conversation going.
It's, you know, you talk a bit and you might be sitting in silence for a bit and then you might make a comment about the surroundings and then that could start a new conversation or a story and then, you might sit there for a bit again and it might be a bit quiet.
And I think just being comfortable in that space where they may not be talking for a while because you're still building that connection with that person, even though you're not necessarily talking the whole time.
Michael Manski
Sometimes Yarning may not even be Yarning, it could just be sitting there in the presence of an individual and just having that connection around that area, you know, slowly building that trust, slowly building their confidence as well, you know, to open up and speak more around, you know, their worries. You know, their commitment to their family.
Doug Payne
So what you're saying, Yarning is more than talking it’s sitting, it’s sitting with people.
Hanna Lewis
Sitting and being yeah.
Michael Manski
Yeah, yeah.
Doug Payne
Which is one of the things I find interesting because a lot of behaviour support practitioners are uncomfortable in silence. They feel like they've got to take the initiative and fill the space. And I think sometimes and what I've learnt is sitting and being with someone in silence is important. And sometimes that's very uncomfortable for practitioners to sit in that silence.
Hanna Lewis
And it might just look like sitting there and having a cup of tea or coffee with the participant and not saying anything. Just being with them and keeping them company and you might play some music as well or nothing, just silence, just enjoying the serenity.
Doug Payne
Yeah.
Hanna Lewis
Just being there with them. And I think that means a lot to our participants as well. Just having that company of someone else who, I think in that moment they're feeling like, ‘Oh, this person wants to sit here, I'm not talking to them, I'm not interacting to them, but they're still here. So they must really want to get to know me and be here.’
Doug Payne
Thanks, Hanna and Michael for chatting with us about Yarning and how important it is when you go out into community, particularly remote communities, and we hope that it helps other behaviour support practitioners feel a bit more comfortable going out into community and gives them advice and maybe some skills and knowledge.
Michael Manski
No worries Doug. Thanks for having us here today.
Doug Payne
Closing credits (text presented on screen)
How will you use these ideas to improve engagement in your behaviour support practice?
Next steps
Also see:
- Engaging effectively in 2-way communication
- Working effectively with support networks
- Communication rights in behaviour support planning
- Adapting communication for different people
- Effective behaviour support: Learning from First Nations practice
Other useful links (external sources):
- Council for Intellectual Disability’s Let’s Yarn – 12 inclusive communication tips for working with First Nations People with Intellectual Disability
- Issues facing Australian families edited by Wendy Weeks and Marjorie Quinn. See: Chapter 8, ‘Antunypa Wiru Malparara Malparara: The strength of working together’ (pages 91 – 100) for more information about working cross-culturally. Specifically, the ‘Malparara Way of working’ (Malpa meaning friend and Malparara meaning a person together with a friend or a companion) discusses ways of working with and learning between First Nations colleagues partnering with non-First Nations colleagues.
- Your Service, Your Rights: Conversation cards, by Inclusion Australia
- Deciding with Support includes further worksheets on this topic and provides information for participant support networks about supporting participants to make their own decisions throughout the behaviour support process